A global manufacturing corporation faced inefficiencies due to outdated IT service management, resulting in prolonged response times and high operational costs. Atello Solutions, a ServiceNow Premier Partner, implemented a tailored ServiceNow solution to address these challenges. By streamlining workflows, automating processes, and consolidating vendors, Atello reduced response times, lowered costs, and enhanced overall operational efficiency. The implementation was completed in just four weeks, delivering significant return on investment (ROI) through improved service delivery and minimal downtime. The corporation now benefits from a scalable, efficient IT framework, supported by Atello’s ongoing managed services, ensuring sustained performance and rapid issue resolution.

NVA had five ServiceNow partners but faced delays, unanswered questions and budget issues. They hired Atello, a respected expert, to assess and guide small projects. In three months, Atello cut NVA's consulting spend by 50%, improved customer service, and became their exclusive ServiceNow partner.