Managed Services

Companies often spend more time struggling to manage and administrate specialized software than they should. Over time, these struggles represent non-trivial amounts of operational capital which could otherwise have been better spent. Let us worry about keeping things running 24×7, so you don’t have to.

Free Up Your Time To Focus On What Really Matters

Our managed support services are designed to help our clients who need help maintaining and managing their ServiceNow instance. 

Our managed support services include:

Premier Managed Services For Companies Who Own ServiceNow

Atello’s Managed Services offering is designed to deliver the upmost value to our customers. Upon subscribing to this service our customers will:

  1. Receive the technical expertise of a Senior Consultant across a team of Technical Account Managers.
  2. Be able to access our desk at all times – 24×7, including holidays – regardless of geographical location.
  3. Pay less than or equal to the market cost of an in-house administrator or team of administrators for these services*

Our Managed Services offering embodies years of hands-on experience in a variety of technologies. Whether your issue is workflow, performance, data, integration related, or simply making an enhancement request to add functionality to your existing system, our team will handle your requests with urgent priority and deliver results.

* BASED ON EXISTING SERVICENOW ENVIRONMENT SIZE, MODULES IN-SCOPE, AND REQUESTED FEATURES.

Testimonial

Atello is incredibly responsive, they always do what is expected and have provide significant value to our company, it’s like they are part of our internal team.

ServiceNow Platform Owner

Large Energy Company